Technical Support Specialist AutoCAD

With Autodesk software, you have the power to Make Anything. The future of making is here, bringing with it radical changes in the way things are designed, made, and used. It’s disrupting every industry: architecture, engineering, and construction; manufacturing; and media and entertainment. Our products are used by everyone - from design professionals, engineers and architects to digital artists, students and hobbyists.

• Min 3 years' demonstrated experience in problem solving and troubleshooting
• Customer interaction is your focus
• Computer-aided design is not unknown to you
• You love to learn and grow
• You have an ability to thrive in a fast-paced environment
• You should have good English and German language skills

Nice to have:

• A Team Player: you build partnerships and work collaboratively with others to meet shared objectives
• Valuing Differences: you recognize the value that different perspectives and cultures bring to an organization
• A Nimble Learner: you are self-driven and learn through experimentation when tackling new problems, using both successes and failures as learning opportunities

• You are the face of Autodesk
• You will help our customers and partners, by troubleshooting their product issues
• Thanks to you, our knowledge base will be improved too
• Our customers will engage with you over phone, email, chat, or even social media channels
• You will be the expert for AutoCAD and provide product management with valuable customer feedback
• Your goal is creating an exceptional customer experience

Autodesk is proud to be an equal opportunity employer and considers all qualified applicants without regard to legally protected characteristics. Applicants with criminal histories will be considered consistent with applicable law.