Business Analyst - Dynamics 365

Microsoft Dynamics 365 CE Business Analyst position focused on delivering large-scale, business-critical initiatives within the Microsoft ecosystem. The role involves collaboration with engineering, product, and business teams, and participation in strategic projects with significant business impact.

• 7+ years of hands-on experience as a Dynamics 365 CE Functional Consultant or Business Analyst.
• Strong understanding of D365 CE capabilities, data model, security roles, forms, views, business rules, and integration patterns.
• Experience with Power Platform.
• Proficiency with agile backlog tools (Jira, Azure DevOps).
• Experience working in Agile/Scrum environments.
• Strong communication skills and ability to align diverse stakeholders.
• High attention to detail and ability to produce clear, verifiable requirements.
• Experience with AI-related projects end-to-end.

Nice to have:

• Experience with enterprise-scale or multi-module Dynamics implementations.
• Familiarity with integration patterns, API-based architectures, or middleware.
• Exposure to data-driven or AI-enabled business processes.
• Interest in automation, quality engineering, or ML-related initiatives.
• Experience working in regulated industries (finance, telecom, insurance).
• Understanding of Power Automate, Dataverse extensibility, or low-code governance.

• Analyze business needs and translate them into clear, testable functional specifications.
• Design and configure solutions within Dynamics 365 CE and Power Platform (Power Apps, low-code/no-code).
• Define backlog items, write User Stories, and Gherkin acceptance criteria.
• Collaborate closely with Product Owners, architects, developers, and testers in an international environment.
• Participate in Scrum ceremonies including refinement, sprint planning, reviews, and retrospectives.
• Support SIT and UAT through scenario design, defect management, and acceptance validation.
• Contribute to AI-driven initiatives, from problem definition to testing and quality assurance.
• Assist in post-go-live stabilization and transition to support teams.

Hybrid model – 6 days per month onsite in Kraków or Warsaw.