IT Support Agent with German

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group has over 360,000 team members globally in more than 50 countries and offers expertise in cloud, data, AI, connectivity, software, digital engineering, and platforms.

• Very good knowledge of English and German
• Willingness to take first steps in IT
• Can-do attitude and problem-solving skills
• Ability to communicate effectively and cooperate with a team

Nice to have:

• Basic IT skills (Microsoft products, internet, hardware devices) or a technically oriented mind
• Familiarity with Windows Operating System

• Troubleshoot IT issues over phone, chat, or e-mail
• Provide support to end users in resolving application and hardware problems
• Collaborate with team members for complex issue resolution