Business Analyst

VML Enterprise Solutions is a global group of engineers, tech experts, and creators delivering complex technology platforms and solutions. The company is part of VML, formed from the merger of VMLY&R and Wunderman Thompson, with over 30,000 employees across 150+ offices in 64 markets. Their Enterprise Solutions division includes strategic consultants, architects, developers, and operators supporting leading organizations worldwide in digital commerce and customer experience, working with major brands and partners.

• Experience as a Business Analyst on ecommerce/experience projects
• Experience managing client stakeholders and Product Owners/Managers
• Ability to run workshops with client stakeholders
• Highly proactive, enthusiastic, detail-oriented, professional, and a team player
• Comfortable working in a fast-paced environment with a customer-first mindset
• Strong stakeholder management skills
• Experience with Agile software delivery
• Business process mapping and engineering skills
• Ecommerce and retail/brand experience
• Ability to produce high-quality user stories and acceptance criteria
• Experience in analysis and design of systems (package integration and bespoke development)
• Ability to work on own initiative to an agreed action plan
• Strong communication, interpersonal, and presentation skills
• Strong problem solving, time management, and organizational skills
• Strong commercial awareness and business acumen
• Energetic and enthusiastic with strong attention to detail

Bonus points:

• Agile/Scrum master experience
• Experience working with multiple ecommerce/experience platforms

• Gather and document requirements, translating them into clear user stories and acceptance criteria
• Plan, run, and facilitate workshops; review and assess customer source documentation
• Identify and recommend potential solutions, assessing technical and business suitability
• Create logical and innovative solutions to problems
• Present proposals to clients
• Work with scrum/delivery teams through to go live
• Analyze business systems to recommend efficiencies
• Provide estimates for analysis work and planning with Project/Programme Managers
• Communicate and collaborate with developers, testers, and end users to ensure quality and satisfaction
• Provide training to users of new systems as required
• Plan and work flexibly to meet deadlines
• Keep up to date with technical and industry sector advances
• Maintain client relationships at all organizational levels
• Maintain high levels of client satisfaction and escalate critical situations as needed
• Manage internal and external situations and relationships

• Full-time position located in Poland
• Selection process conducted in English
• CV must be submitted in English
• Collaboration with UK project team requiring availability until 18:00 Poland time
• Compliant with Polish regulations including whistle-blower policy (link provided)