Senior Software Engineer - Production Engineering

Snowflake is a company focused on empowering enterprises and individuals to achieve their full potential through impact, innovation, and collaboration. The Production Engineering Team is responsible for driving reliability tools and processes to ensure a top-tier customer experience, including championing Service Level Objectives (SLOs), building infrastructure for rapid detection of reliability issues, and engaging in system health verification after releases.

• Bachelor's degree in Computer Science, a related technical field involving software engineering, or equivalent practical experience.
• Proficient in at least one modern programming language, preferably Golang.
• Systematic problem-solving methods and effective communication skills.

Preferred qualifications:

• 6+ years industry experience building and supporting large scale systems in production.
• Experience with modern observability tools and production monitoring practices.
• Experience with containers and container orchestration systems such as Kubernetes.
• Experience deploying, managing, and operating scalable and fault tolerant infrastructure.
• Hands-on experience with one or more public cloud providers (AWS, Azure, or GCP).

• Improve the whole lifecycle of services—from inception and design, deployment, operation, and refinement.
• Scale systems sustainably by automation; participate in changes that improve reliability and velocity.
• Establish and practice low noise incident response rotations and blameless postmortems to prevent problem recurrence.
• Write and review code; develop documentation and capacity plans; debug the hardest problems on large distributed systems.
• Collaborate with software engineers to establish, maintain, and optimize functional and performance SLOs.
• Participate in a 24x1 on-call rotation.