Senior Infrastructure Consultant (NAS)

Capgemini is an AI-powered global business and technology transformation partner with nearly 60 years of heritage, employing over 420,000 team members in more than 50 countries. The company delivers end-to-end services and solutions across strategy, technology, design, engineering, and business operations, with 2025 global revenues of €22.5 billion.

• Advanced operational knowledge of NetApp ONTAP and enterprise NAS environments.
• Strong understanding of NetApp data-protection and HA technologies, including MetroCluster and SnapMirror.
• Solid background in storage architecture, performance analysis, sizing, and provisioning.
• Proven ability to troubleshoot complex incidents and lead resolution efforts under pressure.
• Familiarity with automation or scripting to enhance repeatability and operational quality.
• Experience with file-protocol fundamentals (CIFS/NFS) and backup interactions with NAS environments.
• Enterprise-level exposure, including data migration practices and ITSM-aligned Change Management.
• Relevant certifications such as NCDA and ITIL Foundation; advanced NetApp or platform certifications are an advantage.

• Operate and configure NetApp ONTAP 9 for design, build, upgrades, and daily management.
• Design and troubleshoot data-protection and HA solutions such as SnapMirror, SnapVault, SyncMirror, and MetroCluster.
• Deliver end-to-end NAS storage design, sizing, provisioning, and capacity planning.
• Lead advanced troubleshooting, major-incident resolution, and root-cause analysis.
• Use automation and scripting to streamline deployments, monitoring, and operational workflows.
• Support CIFS/NFS protocols, permissions, and interoperability for application teams.
• Prepare capacity, performance, and monitoring reports, including Active IQ Unified Manager insights.
• Diagnose hardware issues, coordinate vendor support, and plan migration or change activities.

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