Transition Lead (Service Transition Management)
117 PLN/ godz.Umowa zlecenia
SeniorFull-time·Umowa zlecenia
#303332·Dodano dwa miesiące temu·43
Źródło: B2B NetworkTech Stack / Keywords
ITIL
Wymagania
- Experience with complex stakeholder landscapes in large organizations
- Understanding of banking and/or IT operations and processes
- Knowledge of change management and organizational design
- Skillset to support project manager in running STM function
- Vital role in providing skilled capacity to successfully anchor transitioned deliverables in line organization
- Ensuring sustained risk reduction
- Strong facilitation and communication skills
- Experience in service transition or change management roles
- Understanding of ITIL or similar service management frameworks
- Stakeholder management and influencing skills
Obowiązki
- Support Service Transition Management function by monitoring and anchoring deliveries transitioned to line organization
- Drive transition activities and execute project retrospective sessions
- Follow up on implementation plans and agreed target transfers
- Establish post-transition monitoring controls and governance frameworks
- Monitor post-transition activities ensuring line organizations fulfill responsibilities with allocated FTE and run costs
- Recommend transitioned projects for perpetual run cost transfer
- Drive and review biweekly progress reporting
- Create new STM milestones and maintain project timelines
- Oversee STM approach maintenance and ensure STM Handbook with templates remains current
- Facilitate stakeholder communication across complex organizational landscapes
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