Transition Lead (Service Transition Management)

117 PLN/ godz.Umowa zlecenia
SeniorFull-time·Umowa zlecenia
#303332·Dodano dwa miesiące temu·43
Źródło: B2B Network
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Tech Stack / Keywords

ITIL

Wymagania

  • Experience with complex stakeholder landscapes in large organizations
  • Understanding of banking and/or IT operations and processes
  • Knowledge of change management and organizational design
  • Skillset to support project manager in running STM function
  • Vital role in providing skilled capacity to successfully anchor transitioned deliverables in line organization
  • Ensuring sustained risk reduction
  • Strong facilitation and communication skills
  • Experience in service transition or change management roles
  • Understanding of ITIL or similar service management frameworks
  • Stakeholder management and influencing skills

Obowiązki

  • Support Service Transition Management function by monitoring and anchoring deliveries transitioned to line organization
  • Drive transition activities and execute project retrospective sessions
  • Follow up on implementation plans and agreed target transfers
  • Establish post-transition monitoring controls and governance frameworks
  • Monitor post-transition activities ensuring line organizations fulfill responsibilities with allocated FTE and run costs
  • Recommend transitioned projects for perpetual run cost transfer
  • Drive and review biweekly progress reporting
  • Create new STM milestones and maintain project timelines
  • Oversee STM approach maintenance and ensure STM Handbook with templates remains current
  • Facilitate stakeholder communication across complex organizational landscapes
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B2B Network S.A.

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