SAP Basis & Integration Specialist Lead

The role is within Deloitte, focusing on administration, maintenance, and development of SAP environments including SAP S/4HANA, SAP HANA, SAP BW, SAP SCM, and JAVA and ABAP systems in a complex system landscape.

• 6-10 years of professional experience in SAP Basis.
• Experience in administration and architecture of SAP environments including SAP S/4HANA, SAP HANA, SAP NetWeaver JAVA.
• Practical knowledge of Pacemaker, SAP Cloud Connector, SAP Web Dispatcher, SAP Fiori, SAP BW, SAP SCM.
• Experience with both ABAP and JAVA systems.
• Familiarity with BOBJ BI, BODS, and Lumira.
• Experience administering SAP Convergent Charging.
• Expertise in system copy and post-migration activities.
• Experience implementing SSL in SAP environments.
• Strong troubleshooting and problem-analysis skills.
• Experience working in support/AMS environments.
• Knowledge of SLA-driven service models.
• Excellent communication skills (written and verbal).
• Ability to work in dynamic environments and manage multiple priorities.
• Strong client focus and commitment to providing high-quality services.
• Decision-making skills and capability to act during critical situations.
• Ability to collaborate across technical and business teams.
• Proficiency in English.

Administration and maintenance:

• Administration and maintenance of SAP Basis environments (ABAP and JAVA systems).
• Providing stability, availability, and performance of SAP systems.
• Monitoring systems, processes, and services to maintain operational continuity.
• Configuring and administering components such as SAP Web Dispatcher, SAP Cloud Connector, SAP Fiori, SAP Convergent Charging.
• Managing SAP HANA and S/4HANA environments.
• Performing system copies and post-migration activities.
• Implementing and maintaining SSL configurations for Web Dispatcher, BO, ABAP, and JAVA systems.
• Troubleshooting technical issues and analyzing root causes of incidents.

Operational Tasks and Client Collaboration:

• Delivering high-quality administrative services to clients.
• Actively monitoring production environments and responding to incidents.
• Ensuring execution of services in line with established SLAs.
• Preparing SLA reports, including compliance analysis and identification of breaches.
• Supporting escalation processes and ensuring prompt resolution of issues.
• Participating in planning and executing maintenance windows and system changes.
• Supporting capacity management in SAP environments.
• Collaborating with delivery and project teams to identify operational improvements.
• Maintaining high service quality and client satisfaction.