Networking and IoT Engineer | Networking Solutions

Teltonika Group develops exceptional Internet of Things solutions for the global market, with over 20 million IoT devices designed and manufactured in Lithuania and sold worldwide through offices in 20 countries. The Networking Solutions Business Unit develops and manufactures industrial and enterprise connectivity equipment such as routers, switches, gateways, and modems, serving clients in Industry 4.0, Smart City, and Green Energy sectors.

• Good communication skills in speaking and writing.
• Ability and desire to help others.
• Experience in 2nd or 3rd line technical support is an advantage.
• Knowledge in Computer Networking.
• Good English language skills (advanced user level); knowledge of other languages is an advantage.
• Higher or equivalent technical/engineering education.
• Capability to work in a fast-paced environment.
• Ability to form technical documentation.
• Certification in CCNA or similar courses is an advantage.

• Advise customers on using Teltonika Networks products and resolve related challenges via ticketing platform and online meetings.
• Resolve technical issues related to customer configuration, firmware/software, and other sources independently.
• Prepare documentation for internal and external use (e.g., Teltonika Wiki).
• Act as a key link between Teltonika Networks R&D, other departments, and customers to resolve complex technical challenges.
• Work hands-on with Linux-based OS, industrial protocols, various networking services and protocols, and occasional third-party peripherals.