Siebel IT Operations Specialist

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The group has over 360,000 team members globally in more than 50 countries. The Digital Customer Experience (DCX) team helps global brands and public organizations implement business-focused digital capabilities and innovations following a "Customer-First" approach. Projects include developing COM/SOM flows, integration testing with systems such as Siebel, BRM, ASAP, UIM, and supporting end-to-end automation of the order flow.

• Experience with Siebel CRM (Operations/Administration/Support).
• Good SQL and database environment knowledge (Oracle preferred).
• Ability to work with logs and monitoring tools.
• Knowledge of ITIL processes (Incident/Problem/Change).
• Teamwork and communication skills.

Nice to have:

• Knowledge of Linux/Unix.
• Experience with CI/CD.
• Knowledge of SOA/OSB.

• Monitoring and maintaining Siebel CRM environments.
• Incident analysis, diagnosing and resolving issues.
• Handling Change Management processes and supporting deployments.
• Supporting business users and project teams.
• Working with SQL, logs and monitoring tools.
• Collaboration on integrations (SOA/ESB).
• Creating operational and technical documentation.

We are hiring in all cities in Poland!