Młodszy specjalista ds. wsparcia IT z językiem niemieckim (K/M/X)

Comarch provides a wide range of IT services including IT infrastructure management, data center services, service desk, network monitoring, and IT security management. The role involves participation in international projects requiring German language skills and offers practical experience at the intersection of business and new technologies.

• Higher education
• Very good knowledge of German enabling fluent communication with clients
• Communicative knowledge of English
• Experience working with clients is an advantage
• Readiness to work full-time
• Proficiency in Windows environment and MS Office suite
• Interest in technological innovations and willingness to learn IT topics
• Communication skills, ability to express thoughts clearly, teamwork skills, and good work organization

• Support users in resolving technical and substantive issues
• Professional handling of incoming inquiries via email and phone in German
• Registering tickets in the IT Service Management system and monitoring their status
• Ensuring quality and timeliness of ticket resolution