Implementation Analyst - Acceptance Solutions

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

• Strong bachelor’s degree in business, technology or related fields preferred.
• Working experience within business consulting, financial industries, payments, or technology/operations teams.
• Good understanding of technology systems, project management, IT infrastructure, and applications.
• Understanding of the payment’s ecosystem is highly desirable.
• Excellent English communication skills (written and verbal).
• Proficient with MS Office tools (Project, Excel, PowerPoint, Word, Visio).
• Good time management, problem-solving, organizational, analytical, and planning skills.
• Understanding of how technical elements influence business scenarios.
• Understanding of electronic funds transfer as it pertains to merchants and partners preferred.
• Engineering or architecture background focused on Web technologies, APIs, and machine-to-machine communication; SDK exposure is a plus.
• Experience in client relationship management is highly desirable.
• Self-starter with ability to prioritize, multitask, and seek support when needed.
• Good project management skills; certifications preferred.
• Strong technical aptitude and ability to provide consultative web development support to external clients.
• Background in business consulting engaged on client projects is a plus.
• Knowledge of Artificial Intelligence (AI) concepts and applications and their value for Visa and clients.

Technical desired Payment’s knowledge or Card processing scheme:

• Understanding of rules, regulations and policies governing businesses and industry and their impact on payments ecosystem.
• Foundational web development skills, particularly in front-end technologies (JavaScript, HTML, CSS) and PHP for basic server-side functionality.
• Experience of API integration and testing tools, POSTMAN.
• Understanding of mobile payments technology, including NFC, secure elements, iOS, HCE contactless payments, online/remote payments, and in-app payments.
• Knowledge of integration with Implementation teams within payment schemes, financial industries or other organisations.
• Insight into payments processing like client connectivity, authorization, clearing and settlement, message formats and APIs.
• Awareness of the full breadth of systems, products and services offered by Visa.

• Deliver low to medium complexity implementation projects for EU-based clients, ensuring scope and expectations are met.
• Work directly with clients to understand and confirm technical and program requirements.
• Work with clients to design and implement technical acceptance solutions, harnessing product capabilities, from pre-sales cycle to solution validation.
• Manage project plans, tasks, and timelines in alignment with Visa’s Global Implementation policies and KPIs.
• Coordinate with internal teams, SMEs, and external partners to meet project deliverables.
• Deliver product overviews, integration workshops and training sessions.
• Identify risks or delays early and work with teams to resolve issues quickly.
• Proactively look for process improvement opportunities to enhance efficiency and client satisfaction.
• Build strong working relationships with internal and external stakeholders.
• Assume full accountability for the successful delivery of the project.
• Maintain all project documentation, including plans, status reports, meeting minutes, and issue logs, in a timely manner.
• Ensure clear communications—dashboards, updates, and briefings—to stakeholders and management.
• Report project accomplishments and initiate lessons-learned activities to improve future delivery.
• Support occasional out-of-hours work for configuration changes or production validations.

This is a hybrid position. Expectation of 3 days in office.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.