BI Support Specialist (SQL / EDI)

Relout is a boutique consulting and technology partner working for international projects and clients from various industries, helping startups, software houses, and enterprises to transform and scale their businesses. The company connects passionate engineers with fast-growing digital and technology companies. The role is for a rapidly growing international food manufacturing company supplying products to leading retail chains and restaurants across Europe, investing heavily in modern technologies and automation.

• Minimum 3+ years of experience as a SQL Specialist, Developer, or Support or in a similar role
• Strong expertise in T-SQL, with the ability to write and optimize complex queries
• Hands-on experience with Microsoft SQL Server (SSMS, SSIS)
• Solid understanding of data structures and relational database models
• Experience in designing and creating databases, tables, views, and stored procedures
• Ability to map, reconcile, and validate data across multiple systems
• Experience in data troubleshooting, root cause analysis, and data quality assurance
• Very good knowledge of Excel (pivot tables, advanced formulas)
• Experience in supporting end users in a professional environment (technical or BI support is a strong plus)
• Proactive, solution-oriented mindset with a practical approach to problem-solving
• Fluent English (C1 level) is essential, as the role involves working in a fully English-speaking (UK-based) environment and supporting international users daily

• Provide technical (BI) support to end users (1st and 2nd line), ensuring smooth day-to-day operations
• Analyze and resolve system integration issues to guarantee seamless data flow across platforms
• Monitor API integrations and proactively ensure data integrity and completeness
• Investigate root causes of data inconsistencies and implement effective solutions
• Identify recurring issues and document them to drive continuous improvement
• Manage and support EDI communications across multiple manufacturing sites
• Maintain and enhance integrations between ERP systems and SaaS solutions
• Design and develop automated workflows using the BPA platform
• Set up proactive alerts and notification systems to detect and prevent failures before they happen