Customer Success Management Analyst with German (SAS)

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 743,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

In today’s business environment, growth isn’t just about building value—it's fundamental to long-term business survival. So how do organizations sustain themselves? The key is a new operating model—one that's anchored around the customer and propelled by intelligence to deliver outstanding experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clients—by harnessing talent, data and intelligence to redefine their operating models.

Within Operations, we are growing our Digital Inside Sales (DIS) team. Our groundbreaking approach to sales brings clients the right combination of trusted technical sellers and innovative technology, powered by data and insights.

• Advanced proficiency in Inside Sales
• Advanced proficiency in Sales Pursuit Management
• A minimum of 1 year of experience in relevant related skills
• Language(s) Required: German and English - minimum level C1 required.
• Microsoft certificates are good to have (required to do it in a fast pace after joining)

• Connect with key business and technical decision makers during customer conversations, removing technical blockers and promoting upselling and cross-selling.
• Present Microsoft Cloud solutions that align with each client’s business needs.
• Provide clear technical overviews and accurate pricing guidance.
• Support customers with solution demos, evaluations, and feasibility checks.
• Stay up to date with the latest Microsoft and competitor cloud technologies.
• Participate in training sessions delivered across the global or EMEA teams.
• Meet and exceed sales and revenue goals.