Knowledge Base Coordinator
Tech Stack / Keywords
Firma i stanowisko
DPDgroup IT Solutions sp. z o.o. is part of Geopost, the largest parcel delivery network in Europe. Founded in Poland in 2018, the company supports global IT and Tech operations of Geopost with a team of over 170 specialists working on projects worldwide. The company hires experts in software delivery, project management, analysis, testing, and support.
Wymagania
- Proven experience in knowledge management, data coordination, information systems, or a related field
- Strong organizational, analytical, and communication skills
- Ability to collaborate with technical and non-technical teams and understand business processes
- High attention to detail and reliability in handling documentation
- Experience in knowledge base design
- Experience with enterprise knowledge base software and content management tools (e.g. Jira, Confluence, Excel, SharePoint, XWiki)
- Proficiency in Polish and English
Nice to have:
- Background in Technical Writing (either through professional experience or formal training)
- Knowledge of AI-based tools and the ability to prepare data and content for their use
Obowiązki
- Gather, organize, categorize, and maintain data across company documents, FAQs, process guides, and technical resources
- Collaborate with technical and non-technical staff to collect and structure existing knowledge for company-wide access
- Develop, implement, and refine categorization and organization schemes for all types of company data and documentation
- Create procedures for ongoing maintenance, review, and updates of knowledge base content
- Ensure consistency, accuracy, and intuitive organization of internal and external documentation
Oferta
- Salary: 6 000 – 10 000 PLN net/B2B (depends on experience) / contract of mandate (UZ) or employment contract (UoP) also possible
- Hybrid work model (2 times per week in the office)
- Semi-annual evaluation meetings and a clearly defined career path
- Buddy support during onboarding and further training and career opportunities
- Training possibilities for personal development after onboarding
- Space to implement own ideas
- Fitness card (Benefit Multisport)
- Private health care (EnelMed)
- Internal events and integration events
- Referral Program
- Sharing the costs of professional training & courses
- Remote work opportunities
Inne informacje
Administratorem Twoich danych osobowych przetwarzanych w związku z procesem rekrutacji jest DPDgroup IT Solutions sp. z o.o. z siedzibą w Warszawie, ul. Iłżecka 26, 02-135 Warszawa. Spółka wpisana do rejestru przedsiębiorców w Sądzie Rejonowym dla m. st. Warszawy, XIV Wydział Gospodarczy Krajowego Rejestru Sądowego KRS nr 0000713060, NIP: 522-311-01-36, REGON: 369225658, kapitał zakładowy: 31.005.000 PLN. W kwestiach związanych z przetwarzaniem Twoich danych osobowych możesz się z nami skontaktować za pośrednictwem adresu e mail: [email protected] lub w formie tradycyjnej korespondencji pocztowej wysłanej na adres podany powyżej.
DPDgroup IT Solutions
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