GIS Tools Specialist

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world.

• 1-3 years of experience in a similar domain
• ArcGIS Desktop, ArcGIS Server experience
• Scripting knowledge – Python and SQL experience
• Nice to have: Github, FME
• High school graduate or equivalent
• Technological savviness
• Availability to work on the weekends (1-2 weekdays/month)
• Excellent interpersonal and communication skills with the ability to operate and communicate effectively with people at all levels of the business
• Strong problem-solving skills and excellent attention to detail
• Able to work independently, motivated, proactive attitude with a passion for learning and creative problem-solving

• Analyze and resolve tools and/or hardware problems: Diagnose and resolve complex problems discovered in tools/products
• Act as a technology expert for Geo Operators and Program Managers, removing technical obstacles and resolving user-reported problems
• Work closely with GDO program management and software engineering teams to appropriately file bugs and escalate issues, ensure reproducibility, and communicate user issues
• Coordinate tool releases and new updates (as needed)
• Test tool fixes/changes/new features for engineers
• Submit code changes for tools (as needed)
• Develop new tools/Dashboard as needed by the teams
• Diagnose global geo problems related to software/Linux
• Respond to support tickets for technical issues (bugs, latency, tool issues) and perform debugging, analysis, and escalate bugs that negatively impact operations according to the thresholds established in a timely and clear way

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.