IT Analyst

The position is in the banking industry with a project delivery focus. The role involves working in a hybrid model in Gdańsk or Gdynia, Poland.

• Experience with Adobe Experience Platform.
• Knowledge of customer segmentation techniques.
• Experience with Adobe Journey Optimizer.
• Proficiency in JavaScript.
• Familiarity with Postman.
• Understanding of Rest APIs.
• SQL competency.
• Familiarity with Kafka.
• Experience in campaign management.
• Knowledge of marketing automation tools.

Nice to have:

• Experience with Data Collection Strategies.
• Skills in identifying and resolving technical issues.
• Understanding of Real-Time Customer Data Platforms (CDP).
• Knowledge of databases, particularly SQL.
• Experience in Data Modeling and Customer Profile enhancements.
• Able to extend functionalities of AEP by introducing new concepts.
• Expertise in integrating with Adobe Experience Cloud products.
• Strong written and verbal communication skills.
• AEP/AJO Certification.
• Hands-on experience with campaign management tools.
• Experience with online survey tools like Qualtrics is a plus.

• Proactively build connections with internal stakeholders and vendors for data analysis and solution suggestions.
• Write Business Requirement Documents (BRDs) and User Stories.
• Define technical solutions and evaluate pros and cons of various approaches.
• Present complex ideas in understandable formats for business leaders.
• Define and map complicated data solution needs.
• Conduct data analysis, modeling, and mapping for use case development.
• Analyze customer use cases and data for effective modeling.
• Showcase expertise in Adobe Experience Platform (AEP) and educate others.
• Collaborate closely with technical teams.