Engineering Team Leader (Customer Care)

XTB is a global company from the financial industry, focusing on online trading of financial instruments. It is the largest FinTech in Poland and a leader in Central and Eastern Europe, operating in several countries including Asia and South America. The Customer Care team supports post-onboarding processes for clients and develops AI-based solutions, internal AML and antifraud systems, and a Customer Database to improve service quality, security, and customer satisfaction.

• Senior-level programming experience
• Experience as a team manager
• Ability to create and develop microservices based on Java
• Practical experience with at least one AI coding tool: Claude Code, Copilot, Cursor, Windsurf, or OpenClaw
• Knowledge of scalability, performance, and reliability of IT systems
• Experience in leading projects from architecture phase to production deployment
• Ability to work with a multidisciplinary and remote team
• Knowledge of Salesforce environment is a plus
• Knowledge of one of the following technologies is a plus: Swift, Kotlin, Angular, TypeScript

• Deliver programming tasks in accordance with established technological standards and provide hands-on support to the team in the development process
• Collaborate with the Product Manager in planning and coordinating team work
• Co-create solution architecture in cooperation with other teams
• Ensure high team efficiency by identifying and removing obstacles in the development process
• Maintain code quality, technical standards, and engineering practices within the team
• Develop team members through mentoring, regular 1:1 meetings, and selection of training