Data Analyst (SMART!)

Allegro is hiring a Data Analyst to provide end-to-end analytical support for Smart! initiatives, campaigns, and product development. The role involves collaborating with product, tech, UX, and business teams to optimize customer lifecycle, loyalty, and engagement.

• At least 2 years of experience analyzing large datasets and combining multiple data sources
• Practical knowledge of SQL (must have)
• Experience with data visualization tools such as Tableau and Looker Studio
• Experience with A/B testing and product analytics
• Applied knowledge of statistics
• Good knowledge of Python (nice to have)
• Ability to translate data into clear business recommendations and influence decisions
• Comfortable working with multiple stakeholders and shifting priorities
• English language proficiency at B2 level and Polish at C2 level

Nice to have:

• Knowledge of BigQuery, Airflow, Git
• Experience with cloud environments (GCP, Azure, AWS)
• Experience in building customer loyalty and subscription-based products

• Provide end-to-end analytical support for Smart! initiatives, campaigns, and product development
• Proactively generate hypotheses, derive insights, and translate them into actionable business recommendations
• Conduct analyses such as customer lifecycle & churn, customer segmentation & journey analysis, campaign performance & post-mortems, A/B testing and experimentation, forecasting, and business case evaluation
• Support key areas including Smart! lifecycle optimisation, development of Smart! portfolio (Smart! Trial, external partnerships, Coins programme), loyalty and engagement growth via various incentives
• Build and maintain dashboards and dataflows for monitoring ongoing campaigns and initiatives
• Design and monitor KPIs, recommend corrective actions during live campaigns
• Collaborate closely with stakeholders across product, tech, UX, and business teams
• Effectively communicate insights and present recommendations in a clear, business-oriented way