QA OPERATIONS ENGINEER

SuperPlay is a leading gaming company founded in 2019 by industry experts from Playtika and Rovio. The company develops innovative casual mobile games, including the global hit Dice Dreams and Disney Solitaire released in 2025. SuperPlay focuses on creating engaging mobile gaming experiences for millions of players worldwide.

• Bachelor’s degree in Information Systems, Industrial Engineering, Computer Science, or related technical field (preferred).
• At least 1 year of proven experience in a technical, operational, engineering, or QA-related role.
• Strong technical aptitude with ability to learn and operate multiple applications simultaneously.
• Familiarity with manual testing processes and workflows, especially in live operational environments.
• Highly attentive to detail, organized, and capable of managing multiple tasks and projects simultaneously.
• Problem-solving and troubleshooting mindset with a proactive and independent approach.
• Excellent written and verbal communication skills in English.
• Eagerness to continuously learn, improve processes, and solve challenges in a dynamic environment.

Nice to have:

• Previous experience in Mobile QA.
• Experience with scripting languages.
• SQL proficiency.
• Previous experience in CRM.

• Configure, validate, and manage promotions, features, live events, and A/B testing end-to-end across Android and iOS platforms.
• Set up and control game features, pricing configurations, asset management, and segmentation through the Back-End system.
• Perform basic manual testing on configurations and live features to confirm proper functionality and resolve issues before deployment.
• Analyze logs, investigate live production issues, reproduce bugs, and provide detailed reports for timely resolution.
• Track production alerts, logs, daily KPIs, and app performance using analytics tools to identify trends, issues, and opportunities for improvement.
• Collaborate with Monetization, Economy, Product, Art, and R&D teams to align configurations and promotions with business goals and monetization calendar.
• Identify and implement workflow enhancements to streamline operations and maintain high-quality standards.
• Serve as a bridge between departments, managing technical requests and ensuring seamless coordination and execution of live operations.