Cloud Operations Manager

Omada Identity is seeking an experienced Cloud Operations Manager to oversee the reliability, security, scalability, and cost efficiency of their entire Microsoft Azure environment across production and development tenants. The role reports directly to the VP of Engineering and involves broad cross-functional influence without direct reports.

• 6+ years of experience in cloud operations, cloud infrastructure, or site reliability engineering.
• Proven track record operating large-scale Microsoft Azure environments with deep operational fluency across compute, networking, identity, storage, and security services.
• Hands-on experience with Infrastructure as Code using Azure CLI and ARM templates at scale.
• Demonstrated experience leading major incidents in production environments, including executive-level communication.
• Strong working knowledge of cloud security principles, risk management, and compliance frameworks.
• Experience driving cost governance and FinOps practices across a multi-tenant cloud environment.
• Proven ability to influence cross-functional teams without formal management authority.
• Excellent communication skills, comfortable presenting to engineers and senior leadership.

Nice to have:

• Microsoft Azure certifications: AZ-104, AZ-305, and/or AZ-500.
• Experience in regulated or enterprise software environments (SaaS, IGA, or similar).
• Familiarity with ITIL / IT Service Management frameworks.
• Hands-on experience with container platforms: AKS, Docker, Kubernetes.
• Background in Identity & Access Management or a security-adjacent domain.

• Own day-to-day operations of the full Microsoft Azure environment, covering both production and development tenants.
• Ensure high availability, resilience, and performance of all Engineering systems.
• Establish and mature observability practices: monitoring, alerting, and dashboarding across all tenants.
• Drive automation and Infrastructure as Code adoption (Azure CLI, ARM) and promote an automation-first culture across Engineering.
• Lead capacity planning and scalability strategy in partnership with feature teams.
• Act as the primary escalation point for major incidents and cloud risk.
• Set direction and drive execution for cloud operations matters.