Implementation Project Manager (Travel Domain)

In Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting-edge technologies that shape the world of the future.

Project information:

• Industry: Travel technology
• Type of project: managing Cytric Travel & Expense end-to-end implementations, migration projects, implementation consulting, and support
• Office location: Warsaw (Wola)
• Remote work: yes, 100% remote
• Project language: English
• Project length: permanent
• Assignment start date: 06.2026 or later

• University degree in Tourism, Project Management, Business or IT
• Experience working as a Project Manager/ Coordinator, preferably in the travel industry
• Knowledge of methods and procedures used during the software development process
• Valid experience in business travel industry, ideally in a Travel Management Company
• Knowledge of GDS systems, preferably Amadeus GDS
• Experience working with OBTs, most preferably Cytric Travel & Expense
• Ability to manage the different phases of a project, following the company’s methodology and using standard project management tools: Project organization, Project Initiation, Planning, estimating and scheduling, Executing, Monitoring and controlling, Risk management, Project closing
• Fluent English – min. B2

• Manage implementation of Cytric Travel & Expense solutions for global customers
• Analyze customer systems and service requirements, build process to accommodate requirements with product capabilities
• Oversee technical operations and coordinate delivery teams to ensure efficient integration into client software ecosystem and infrastructure
• Define project methodology, goals, objectives, resource planning, and budgeting
• Define project governance, roles, and responsibilities, and determine deliverables per project phase
• Design scheduled phases/timeline for large projects of online travel technologies
• Define project scope and configuration document that reflects customer requirements
• Lead client-facing project communication; liaise with external and internal stakeholders
• Monitor and evaluate project performance to identify areas of improvement
• Identify and mitigate key risks and issues impacting delivery and customer satisfaction
• Provide detailed project status updates and generate regular reports to stakeholders
• Monitor project budget and resource allocation
• Act as a Subject matter expert and product technical support to pre-sales, sales and marketing teams