Product Manager - Post Purchase

In the Consumer domain, Allegro creates and maintains customer-facing applications that help millions of clients each day to complete their purchases. The role involves leading strategic goals within the Post Purchase domain and overseeing a unique charity platform.

• Proven experience as a Product Manager or in a similar role within a complex, fast-paced technology environment.
• Strong technical fluency, with documented ability to work closely with development teams and manage technological dependencies.
• Master of stakeholder management, comfortable presenting ideas and reporting to Directors and C-level executives.
• High communication culture characterized by assertiveness, clarity, and ability to align diverse teams (UX, Analysts, Researchers, Business, CX).
• Ability to bridge high-level strategic thinking with technical detail to ensure architectural solutions fit organizational needs.
• Experienced in Agile methodologies and managing product backlogs to align with strategic goals.
• English language proficiency at B2 level or higher and Polish at C1 level.

• Spearhead "Navigation & GenAI" to simplify entry points like My Allegro and Purchase History, using GenAI to personalize the customer journey.
• Actively implement new solutions for Post Purchase products, including Auction Listing, the Cancellation process, and the My Allegro Tab.
• Improve processes for the GOCC support platform, coordinating across Legal, CSR, PR, and Partner teams to manage charity auctions and donations.
• Operationalize high-level vision plans into actionable roadmaps for Navigation and Merchant Cancellations.