Administrator/ka IT / ds. infrastruktury - IT Engineer

NAVIGATOR GAS is a shipping company owning and operating the world’s largest fleet of handysize liquefied gas carriers. Our 57 seagoing ships provide international seaborne transportation and regional distribution of liquefied petroleum gas (LPG), petrochemical gases and ammonia for energy companies, industrial users and commodity traders.

Navigator Holdings Ltd. is the owner and operator of the world’s largest fleet of handysize liquefied gas carriers and a global leader in the seaborne transportation services of petrochemical gases, such as ethylene and ethane, liquefied petroleum gas (“LPG”) and ammonia and owns a 50% share, through a joint venture, in an ethylene export marine terminal at Morgan’s Point, Texas on the Houston Ship Channel, USA. On August 4, 2021, Navigator announced that it merged the fleet and business activities of Ultragas ApS with its own, adding an additional 18 vessels to the fleet. The transaction unites two leading gas shipping companies. Navigator’s combined fleet now consists of 56 semi- or fully-refrigerated liquefied gas carriers, 22 of which are ethylene and ethane capable. The Company plays a vital role in the liquefied gas supply chain for energy companies, industrial consumers and commodity traders, with its sophisticated vessels providing an efficient and reliable ‘floating pipeline’ between the parties, connecting the world today, creating a sustainable tomorrow.

• 5+ years’ experience in IT support, ideally including Vessel IT or marine/operational IT environments, with a relevant degree or professional certifications.
• Strong knowledge of Windows 10/11, Windows Server, Microsoft 365, and core IT infrastructure (Active Directory, endpoint management, ITSM tools).
• Solid understanding of IP networking and security concepts (VLANs, routing, switching, firewalls, VPNs, DNS, endpoint protection).
• Experience with satellite communications and troubleshooting remote connectivity issues.
• Willingness to travel worldwide.
• Fluent English (written and spoken).

Vessel IT Engineer - Job Overview:

• Support Vessel IT operations across the fleet, proactively resolving IT issues and contributing technical expertise to Vessel IT projects.
• Perform root cause analysis on support cases, guide end users through troubleshooting processes, and maintain detailed documentation for escalation where needed.
• Ensure onboard IT networks and satellite communications systems are correctly configured and stable to maintain business continuity.
• Administer PMS, Active Directory, and specialised applications to support user accounts and access management.
• Specify, procure, configure, and deploy IT hardware for vessels and office staff, in alignment with Vessel IT standards and under the direction of the Vessel IT Manager.
• Carry out day-to-day maintenance and monitoring of infrastructure assets across the fleet.
• Install, test, maintain, and support general and marine applications.
• Execute IT tasks and changes in accordance with change management processes, operational risk assessments, and documentation requirements to ensure auditability and system stability.
• Ensure Vessel IT documentation and inventories are kept up to date.
• Maintain strong working relationships with third-party support vendors and suppliers.
• Provide day-to-day Office IT support for the Gdynia office, including Microsoft 365 and Active Directory administration, end-user devices, applications, printers, and meeting room AV solutions.
• Manage onboarding and offboarding processes: requirements gathering, device setup and configuration, access provisioning and removal, and equipment tracking.
• Support cybersecurity controls for vessel and office environments, including patching, endpoint protection, access control, and basic security assessments in line with company standards.
• Collaborate closely with the wider IT and Service Desk team.