Senior Business Analyst (Supply Chain, Consulting)

C&F is a technology services company providing innovative solutions in Data Management, Big Data, Advanced Analytics and Compliance. With a highly integrated team of 420+ experts and a client base of Fortune 500 companies, there’s no better time to advance your career at C&F.

• 8–10 years of professional experience in business analysis, consulting, or process optimization
• Proven experience in analyzing and improving Supply Chain processes, such as planning, logistics, warehousing, and inventory management
• Strong process mapping skills and the ability to identify optimization opportunities based on data and KPIs
• Experience translating business needs into functional requirements and process/system solutions
• Strong analytical skills, including the ability to define KPIs and formulate recommendations that support business decisions
• Experience working directly with clients, facilitating workshops, and presenting recommendations to business stakeholders
• Familiarity with analytical and reporting tools such as Excel, Power BI, Tableau, or similar
• Familiarity with process mapping and business documentation tools such as BPMN, Visio, Miro, or similar
• Experience working in project-based environments using Agile, Waterfall, or hybrid delivery models

Nice to have:

• Experience in a consulting environment
• Involvement in discovery and/or pre-sales initiatives

Business Analysis & Process Improvement:

• Analyze and map Supply Chain processes across areas such as planning, logistics, warehousing, order fulfillment, and inventory management
• Identify improvement opportunities based on data, KPIs, and benchmarking
• Translate business needs into process and system solutions
• Co-develop improvement roadmaps, including both quick wins and longer-term strategic initiatives

Data & Decision Support:

• Define and analyze key Supply Chain KPIs, such as OTIF, forecast accuracy, inventory turns, and service level
• Design reports and analytical outputs to support operational and strategic decision-making
• Build clear, data-driven recommendations and business cases

Client Collaboration:

• Work closely with stakeholders across Supply Chain, Operations, Finance, and IT
• Facilitate workshops and analytical discussions with clients
• Act as a bridge between business stakeholders and delivery teams

Solution Design & Documentation:

• Prepare business and functional requirements, process maps, and related documentation
• Define metrics, reporting logic, and performance measurement frameworks
• Contribute to the design of solutions such as dashboards, planning tools, and decision-support capabilities

Business Development & Advisory Support:

• Support discovery and pre-sales activities
• Help shape solution concepts and project scopes
• Identify opportunities to further develop client engagement