Operations Engineer

Mindbox is a tech-driven company connecting top IT talents with technology projects for leading enterprises across Europe.

• 3+ years of experience in operations or engineering roles.
• Solid understanding of incident and change management processes.
• Proficiency with Linux, Bash scripting, SQL/T-SQL.
• Familiarity with JIRA for task and workflow management.
• Strong communication skills and proficiency in English.

• Ensure operational stability, integrity, and availability of products and services supported by the team.
• Manage and resolve incidents swiftly to minimize outages and performance degradation.
• Drive service resilience, sustainability, and recovery objectives across delivered software solutions.
• Deliver engineering changes and deploy infrastructure updates meeting future load, security, and resilience requirements.
• Automate infrastructure build, testing, and deployment processes to reduce variation and ensure quality.
• Promote continuous integration and establish automated processes for consistent and predictable code deployment.
• Collaborate within DevOps principles for higher automation, observability, and security compliance.
• Support service improvement initiatives and assist in mandatory technical testing when required.

#LI- Hybrid – 4-6 days a month from the office in Kraków