ServiceNow Developer

SquareDev is a member of the QnR Group. QnR Group is a leading technology organization specializing in end-to-end custom software solutions, Artificial Intelligence, Cybersecurity, SAP S/4HANA, SAP Business One, ServiceNow, and FinTech solutions.

• At least 5 years of relevant IT professional experience.
• At least 2 years in a similar ServiceNow Developer position.
• Both ServiceNow certifications (or equivalent): Certified Application Developer (CAD) and Certified System Administrator (CSA).
• Hands-on experience building custom apps, scoped applications, business rules, scripts and workflows on ServiceNow.
• DevOps experience on ServiceNow.
• Practical knowledge of MariaDB administration.
• Integration technologies: REST, Web Services, SSO, LDAP.
• English at B2 level (CEFR) or higher.
• Eligibility to obtain EU CONFIDENTIAL personnel security clearance.

Nice to have:

• Broader ServiceNow modules (ITOM, HRSD, CSM, SecOps).
• ITIL / Service Management background.
• Previous EU institution / public-sector experience.
• Active or recent EU/NATO security clearance.

• Build and ship configurations, customisations and scoped apps on ServiceNow.
• Write platform code (JavaScript / GlideScript, business rules, client/server scripts, UI policies, workflows).
• Integrate ServiceNow with surrounding systems (REST, SOAP, SSO, LDAP).
• Maintain the platform end-to-end and the underlying MariaDB database.
• Apply ServiceNow upgrades and patches without breaking existing customisations.
• Investigate incidents, fix bugs, and review code to keep quality high.
• Produce technical documentation, SOPs and knowledge base articles.

Eligibility to obtain EU CONFIDENTIAL personnel security clearance.