Solution Consultant - Procurement Solution Architect

IBM’s Business Operations delivers end-to-end business process services leveraging advanced technologies like AI, automation, and data analytics to help clients optimize operations, reduce costs, improve efficiency, and drive innovative employee and candidate experiences.

• At least 7 years in delivery of sourcing or Procurement outsourcing engagements
• Excellent client-facing skills, including the ability to clearly articulate the value and rationale of proposed solutions in written, presentation, and oral formats
• Consulting or Shared Services/Business Process Outsourcing experience at a senior level in the Procurement arena with a focus on transformation and demonstrable improvements in process redesign
• Strong technical skills with Excel, PowerPoint, and Word
• Ability to build lasting relationships with clients at the executive level as a trusted partner
• Capability to develop solutions within a complex and demanding environment
• Able to challenge existing solution standards and drive the evolution of offerings to digitally enabled BPO services
• At least 5 years’ experience in selling outsourcing and/or consulting
• At least 5 years’ experience as a Solutions Architect in the outsourcing industry

• Possess deep process transformation expertise coupled with deep expertise in technology, assets, and assistants applicable to the Procurement domain
• Get certified on IBM Solution process (Foundation initially)
• Develop end-to-end Procurement outsourcing solutions, including spend analytics, sourcing, contracting, and procurement operations
• Collaborate with internal teams (Offering, Legal, Sales, Technology, Operations, Transition, Global category leads, Costing & pricing team) and external teams (IBM partners) to develop/construct the solution
• Work with IBM internal SAP, Ariba, ServiceNow, Salesforce, Data, and technology teams to construct the solution
• Ensure compliance with IBM Procurement solutions standards and guardrails while designing solutions
• Obtain IBM solution review board approval for Procurement solutions
• Define costing, pricing models, and business cases ensuring alignment with financial goals
• Lead client workshops, RFP responses, and solution presentations
• Engage in client discovery and assessment workshops
• Identify risks, scalability challenges, and optimization opportunities
• Ensure solutions meet compliance, security, and regulatory requirements
• Support pre-sales/pre-solution activities including offering presentations to clients, initial business case development, understanding client challenges, identifying opportunities and AI use cases
• Stay ahead of industry trends in Procurement technology, AI-driven support, and customer experience transformation
• Stay abreast of the latest trends and advancements in AI and GenAI applications in the Procurement domain and regularly share insights and best practices with clients and internal teams, focusing on AI/GenAI implications