IT Support Specialist

Dealavo is a technology company with an office in Warsaw Ochota specializing in software for price monitoring and automation. They serve both Polish companies and well-known global stores and manufacturers such as Philips, DeLonghi, and TP-Link.

• Practical knowledge of MS Excel
• Communication skills and ability to share knowledge
• Ability to prioritize tasks and self-organize work
• Responsibility and commitment to assigned tasks
• Analytical thinking and problem-solving skills
• Basic knowledge of Python
• Accuracy and meticulousness
• Stress resistance and ability to work under time pressure

Nice to have:

• Higher education in a technical field
• Basic knowledge of HTTP protocol
• Knowledge of Linux operating system

• Maintaining data quality collected, produced, and delivered to clients
• Meeting established SLA levels
• Creating and maintaining client accounts
• Implementing simple code in Python
• Managing task flow between teams and coordinating deadlines
• Collaborating with Developers, Customer Success, and Sales teams without direct client contact

The recruitment process includes reference phone interviews with former managers and other selected persons to verify information and develop a personalized onboarding and development plan.