IT Project / Product Manager (Client Ownership & Delivery)

Polcode is a global technology partner with a team of almost 100 professionals. They build and improve digital businesses, software platforms, eCommerce stores, websites, and apps. The role involves managing multiple IT products end-to-end, combining project management, delivery ownership, and client partnership with a product focus.

• 4+ years of experience in IT project or product management
• Strong experience in client-facing roles with full ownership of communication
• Proven ability to manage multiple projects in parallel and prioritize effectively
• Experience with Agile (Scrum, Kanban) and classic methodologies, adaptable to project context
• Ability to assess project specifics and adjust approach accordingly
• Fluency with modern AI tools and ability to use them in delivery workflows
• Confidence in handling difficult conversations and communicating risks, challenges, and decisions clearly
• Strong communication skills and professional approach to client and team collaboration
• Very good command of English (daily client communication)

Nice to have:

• Experience with discovery, workshops, or shaping product direction
• Exposure to presales or early project phases
• Experience working in software houses or agencies with multiple parallel clients
• Ability to balance delivery quality, client satisfaction, and budget considerations

• Manage the development of IT products across their full lifecycle
• Work with clients globally and build long-term relationships
• Lead discovery processes and influence product direction when needed
• Take full ownership of project delivery, selecting appropriate tools and techniques
• Plan, coordinate, and supervise development teams
• Keep stakeholders updated on progress, risks, and changes
• Ensure delivered solutions meet real business needs
• Handle multiple projects simultaneously (typically 2–5)
• Identify risks early and communicate them clearly, including difficult conversations
• Be open to occasional business trips and in-person client meetings
• Solve everyday challenges and support the team with experience

100% remote work with occasional business trips; option to work from office in Warszawa