IT Project / Product Manager (Client Ownership & Delivery)

Polcode is a Poland-based software house working with clients worldwide since 2006. They build web, mobile, and eCommerce products for startups and well-established companies across Europe, the US, and beyond. The team consists of almost 100 professionals helping build and improve digital businesses, software platforms, eCommerce stores, websites, and apps.

• 4+ years of experience in IT project or product management
• Strong experience in client-facing roles with full ownership of communication
• Proven ability to manage multiple projects in parallel and prioritize effectively
• Experience with Agile (Scrum, Kanban) and classic methodologies, with the ability to adapt them to the project context
• Ability to assess project specifics (complexity, scale, uncertainty) and adjust the approach accordingly
• Fluency with modern AI tools and the ability to use them in delivery workflows
• Confidence in handling difficult conversations and communicating risks, challenges, and decisions clearly
• Strong communication skills and a mature, professional approach to client and team collaboration
• Very good command of English (daily client communication)

Nice to have:

• Experience with discovery, workshops, or shaping product direction
• Exposure to presales or early project phases
• Experience working in software houses or agencies with multiple parallel clients
• Ability to balance delivery quality, client satisfaction, and budget considerations

• Manage the development of IT products across their full lifecycle
• Work with clients from all over the world and build long-term relationships
• Lead discovery processes and influence product direction when needed
• Take full ownership of project delivery, selecting tools and techniques that fit the situation
• Plan, coordinate, and supervise the work of development teams
• Keep stakeholders up to date on progress, risks, and changes
• Ensure delivered solutions match real business needs
• Handle multiple projects simultaneously (typically 2–5)
• Identify risks early and communicate them clearly – even when conversations are difficult
• Openness to occasional business trips and in-person client meetings
• Solve everyday challenges and support the team with your experience