Product Owner

Symphony Solutions is a Cloud- and AI-driven technology company headquartered in the Netherlands, delivering both world-class services and innovative products. With a remote-first mindset, the company has a global presence spanning over 20 countries. It provides custom software solutions for Airline, Healthcare, iGaming, E-learning, e-Commerce, and Supply Chain sectors.

• 3+ years of experience as a Product Owner or Senior Business Analyst in a software product environment.
• Proven ability to write clear, well-structured user stories, acceptance criteria, and functional specifications.
• Experience managing and prioritising a product backlog in an Agile/Scrum environment.
• Experience in iGaming including knowledge of PAM, sportsbook, casino, payments.
• Strong analytical thinking to decompose complex business requirements into deliverable increments.
• Ability to facilitate requirement workshops, stakeholder interviews, and discovery sessions.
• Experience working closely with engineering teams and discussing technical trade-offs without coding.
• Familiarity with API-driven products and ability to read API documentation.
• Active, proven use of AI-assisted tools (e.g. Claude, ChatGPT, Copilot, Notion AI) to accelerate discovery, documentation, and backlog management.
• Strong written and verbal communication skills in English (B2+).
• Self-organised, proactive, and comfortable operating in a distributed, multicultural team.

Desirable:

• Experience working on a SaaS or productised platform.
• Experience with UI/UX collaboration and providing structured feedback on wireframes and user flows.
• Experience with data and reporting products, including defining KPIs and reporting requirements.

• Own and maintain the product backlog for an assigned functional area of the BetSymphony platform.
• Write and refine user stories, acceptance criteria, and functional requirements to a standard that engineering teams can act on without ambiguity.
• Prioritise the backlog in alignment with the platform roadmap, operator requirements, and business value.
• Actively use AI tools as part of daily work for drafting requirements, summarising discovery sessions, generating documentation, and analysing trade-offs.
• Facilitate requirement workshops and discovery sessions with internal stakeholders and client teams where applicable.
• Work closely with engineering, QA, and architecture teams throughout the sprint cycle.
• Validate delivered features against acceptance criteria and provide clear, structured feedback.
• Maintain clear product documentation in Confluence.
• Participate in Scrum ceremonies: backlog refinement, sprint planning, review, and retrospective.
• Communicate clearly on scope, priorities, and blockers with the wider product and delivery team.