Risk and Compliance Specialist III - KYC Senior Analyst

Uber is hiring for its Know Your Customer (KYC) team within the EMEA Financial Compliance function. The team ensures adherence to EU payment and anti-money laundering (AML) regulations for partners operating in the European Economic Area (EEA).

• At least 2+ years of experience in Anti-Money Laundering (AML), Know Your Customer (KYC) analysis, or Compliance Operations.
• Fluent English (C1/C2 level).
• Proven ability to understand, assess, and improve complex operational processes using data.
• Ability to work effectively with a broad range of internal and external stakeholders.
• Experience handling and verifying complex legal documentation and corporate structures.
• Strong decision-making skills with the ability to resolve escalations independently.
• High attention to detail, able to spot missing data or inconsistencies under pressure.

Preferred Qualifications:

• Familiarity with Sanctions Screening, Transaction Monitoring, or Fraud detection.
• Experience with or interest in AI-driven compliance tools.
• Proficiency in SQL, advanced Excel/Google Sheets, or data visualization tools (Tableau/Looker).
• Experience leading operational projects or familiarity with Agile/Jira workflows.
• Previous experience training, mentoring, or conducting Quality Control (QC) for junior team members.
• Deep understanding of EU AML Directives (4AMLD/5AMLD) and PSD2 regulations.

• Perform in-depth Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) on complex cases regarding Partner identity, payment details, and corporate structures.
• Serve as the primary point of contact for complex compliance queries, resolving escalations from the wider KYC team and internal stakeholders.
• Ensure that KYC Analysts make high-quality, risk-based decisions by providing guidance based on internal work instructions and regulatory standards.
• Handle sensitive, high-risk review cases by analyzing documentation to determine ultimate beneficial ownership (UBO) and risk profile.
• Identify bottlenecks or gaps in workflows and execute KYC-related projects to improve processes and tools.
• Lead remediation projects in collaboration with internal stakeholders, providing data-driven insights and monitoring progress.
• Collaborate with cross-functional teams (Program, Product, Legal, Risk) to interpret Partner information and resolve onboarding issues.

Employees are expected to spend at least half of their work time in their assigned office unless formally approved to work fully remotely. For certain roles, such as those at green-light hubs, 100% in-office presence is expected. Accommodations may be available based on religious and/or medical conditions or as required by law.