Junior Administration Specialist in SIM cards management

Our Team in Samsung R&D Poland is responsible for Samples and SIM cards management. We are looking for Junior SIM Cards Management Specialist position who will be responsible for managing of business and test SIM cards and mobile phones, as well as a person willing to take on challenges in the field of reporting.

• Min. 2 years of experience in customer service
• Min. 2 years of experience in working with administrative systems and processes
• Min. 2 years of experience in working with databases creation and costs analysis
• Experience in creating and improving processes and procedures
• At least intermediate practical knowledge of MS Excel
• Communicative knowledge of English
• Customer focus orientation
• Quality-focus approach
• Analytical skills
• Excellent work organizational skills
• Accuracy, precision and diligence
• Multi-task orientation
• Communication skills and ability to build relationships with clients

Optional:

• Min. 2 years of experience in global company/international environment
• Experience in cooperation with telecommunication companies
• Negotiation’s skills
• Knowledge about mobile operators offers and services
• Professional experience in a similar position is welcome
• Initiative, motivation and commitment
• Fast learner and hard working

• Manages the administration of SIM cards in global systems
• Optimize costs through analysis, control, and reduction of expenses related to SIM cards
• Collaborate with mobile operators in Poland, including negotiating terms and verifying contracts
• Cooperation with SIM card administrators in Poland and Europe
• Control invoices, their acceptance, and verification
• Create and update procedures, manuals, and rules related to SIM card management
• Prepare reports, documentation, presentations, and analyses
• Implement optimization initiatives and improve processes related to SIM cards
• Provide daily support to employees, ensuring quick and effective assistance with mobile services

Administratorem Pana/Pani danych osobowych jest SAMSUNG ELECTRONICS POLSKA Sp. z o.o., z siedzibą w Warszawie, adres: ul. Postępu 14, 02-676 Warszawa. Informacja o przetwarzaniu danych osobowych zgodnie z RODO, w tym cele, podstawa prawna, okres przetwarzania, prawa osób, których dane dotyczą, oraz kontakt do administratora danych osobowych.