Connectivity Carrier Manager

Mindbox is a tech-driven company connecting top IT talents with technology projects for leading enterprises across Europe. The role involves overseeing carrier-related operations and relationships in the EMEA region, ensuring optimal service performance, compliance, and value for the organization.

• Proven experience in technology infrastructure and carrier management, ideally in a large, complex organization
• Knowledge of telecom services, circuits, and associated technologies
• Background in managing IT infrastructure in regulatory environments
• Experience with vendor and third-party management in a global context
• Strong business acumen with ability to engage in commercial negotiations
• Ability to communicate effectively with both technical and non-technical stakeholders
• Professional and positive approach, adaptable to change, and skilled in building strong working relationships
• Previous Financial Services experience is an advantage

• Build and maintain an up-to-date carrier inventory, ensuring full visibility of services and resources
• Monitor and report on carrier performance, including service levels and compliance with requirements
• Define governance and implement processes for service tracking, contract management, and performance reporting
• Work closely with procurement and finance teams to achieve optimal commercial agreements
• Develop strong relationships with 3rd party carriers and internal stakeholders globally
• Participate in contract negotiations, renewals, and RFP processes
• Provide clear communication and reporting to senior management on carrier strategy and performance