Senior Data Scientist

• Experience in analyzing CRM data as well as sales or marketing campaigns
• Skilled in working with large data sets and interpreting analytical results
• Familiar with key concepts such as customer segmentation, sales funnel, customer journey, CLV, and retention
• Very good knowledge of analytical and CRM tools (e.g. Campaign Manager, Salesforce)
• Ability to translate data insights into clear and actionable business recommendations
• High level of independence, accuracy, and strong sales-oriented mindset
• Open to a project-based contract of approximately 18 months
• Fluent in both Polish and English

Nice to have:

• Experience in the insurance industry

• Designing, optimizing, and overseeing customer journeys across CRM channels
• Performing advanced analysis of customer behavior across key lifecycle stages (onboarding, activation, retention, cross-sell / up-sell)
• Acting as a strategic partner to the business in planning and shaping sales campaigns for the existing customer portfolio (segmentation strategy, targeting logic, offer recommendations)
• Monitoring, evaluating, and reporting on CRM campaign effectiveness (KPIs, ROI, uplift/lift analysis, conversion metrics)
• Developing, maintaining, and continuously improving customer segments and selection models
• Identifying sales growth opportunities and recommending data-driven initiatives aimed at increasing Customer Lifetime Value (CLV)

• Open to a project-based contract of approximately 18 months
• Fluent in both Polish and English