Time Management Business Analyst

Our Internal Business Application Centre (IBACentre) team supports core business functions by implementing applications that enable more efficient work and delivery of top-notch services. The team manages core and global business applications, ensuring continuous operation and precise handling of customer relationships and incidents.

• Minimum 4 years of progressive experience managing IT system/software development and project management processes
• Experience in software development projects, infrastructure, SaaS and/or Cloud solutions
• Ability to determine business value, document accurate business requirements, and present them concisely and measurably
• Experience conducting requirements elicitation, validation, and analysis meetings with stakeholders, including Fit/Gap analysis and testing support
• Experience ensuring quality and acceptance of vendor analysis and testing deliverables
• Ability to oversee documentation of business requirements and test cases ensuring alignment and consistency
• Skills in modeling business processes and understanding impacts of proposed solutions
• Ability to develop business and application domain knowledge for assigned portfolios and/or lines of service
• Experience contributing to and aligning with the global vision for time management
• Ability to support new territories and ensure deployments remain aligned to the global vision
• Ability to contribute to defining new feature and functionality requests including global integrations
• Demonstrated knowledge of new technologies and AI-powered tools in daily work (e.g., task automation, information analysis, content creation)

Nice to have:

• Bachelor’s degree in Information Technology, Computer Systems Analysis, or Management Information Systems
• Certifications: IIBA and/or SAFe

• Apply analytical skills working with business and product owners to develop requirements and user stories from product roadmaps
• Add value to delivery teams by creating clarity around business objectives and refining user stories
• Solve business problems in cross-functional teams using Agile and Scrum methodologies
• Support all phases of application systems analysis with a strong understanding of SDLC (Waterfall/Agile/Scrum)
• Conduct business requirements elicitation and translate them into appropriate deliverables
• Apply SDLC activities to configure packaged applications using Agile Requirements Methods
• Work with vendor SOW, SLA measures, and acceptance criteria to manage successful project outcomes

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