Salesforce Administrator

TroGroup GmbH operates globally under the Trodat, Trotec, and Luxinar brands, leading in stamp manufacturing, laser plotters, and ceramic CO2 laser sources respectively. In 2023, TroGroup generated EUR 303 million in turnover with 1,970 employees across 44 subsidiaries worldwide. The Digital Transformation Lead-to-Order (DXL2O) department within GroupIT in Austria focuses on process digitization by operating and expanding Salesforce and related platforms.

• Knowledge and administration skills of Salesforce CRM platform (objects, users & permissions, sharing rules, flows, deployment process).
• Basic software development and coding knowledge.
• Willingness to learn new skills and technologies (e.g., Salesforce Trailhead).
• Analytical and integrative thinking.
• Team player with good communication skills for user support.
• English language proficiency at B2 level.
• Ability to work remotely and willingness to travel (e.g., to Austria).

Optional:

• Apex and LWC coding skills.
• Experience with Jira in software development.
• Interest in technology and technological trends.

• Manage and resolve user support requests for Salesforce CRM, B2B Commerce Cloud, Community Cloud, and Marketing Cloud.
• Assist users in creating reports and dashboards in Salesforce.
• Administer and configure Salesforce applications.
• Identify and address process-related user issues.
• Contribute to the development and extension of Salesforce applications to improve process coverage.
• Identify future customization requirements beyond current system boundaries.

By applying, candidates consent to the processing of their personal data by Trodat Polska Sp. z o.o. for recruitment purposes. Data processing is based on legal grounds including consent and legitimate interest. Providing data is voluntary but necessary for recruitment participation. Candidates have rights to access, rectify, delete, restrict processing, and object to data processing. Data may be shared with service providers and will not be used for profiling or automated decision-making. Data is retained for up to one year after job posting expiration unless consent for future recruitment is given.