Service Asset & Configuration Manager with German

Capgemini is an AI-powered global business and technology transformation partner with nearly 60 years of heritage, employing over 420,000 team members in more than 50 countries. The company delivers end-to-end services and solutions across strategy, technology, design, engineering, and business operations, reporting 2025 global revenues of €22.5 billion.

• A degree in a relevant field such as IT Management, Information Systems, or Business Administration.
• Demonstrated experience in service asset and configuration management, IT asset management (ITAM), or a related role.
• Strong analytical and problem-solving abilities to assess and optimize configuration management processes.
• Excellent communication and negotiation skills to effectively collaborate with stakeholders and vendors.
• Knowledge of configuration management and ITAM tools and methodologies.
• Certified IT Asset Manager (CITAM) or equivalent certification.
• ITIL Foundation Certification, with a focus on service management principles.
• English and German language (Level C1) is a must have.

• Maintain a comprehensive and up-to-date inventory of all configuration items (CIs), including hardware, software, licenses, and associated documentation.
• Classify configuration items based on their criticality, usage, and value to the organization, prioritizing management efforts effectively.
• Oversee the complete lifecycle of configuration items, from acquisition and deployment to maintenance, upgrades, and decommissioning.
• Identify opportunities for optimizing the utilization of configuration items, reducing costs, and enhancing operational efficiency.
• Ensure that all configuration items comply with licensing, legal, and regulatory requirements, as well as internal policies.
• Work closely with vendors to procure configuration items, negotiate contracts, and manage vendor relationships effectively.
• Identify and manage risks associated with configuration items, including potential security vulnerabilities, maintenance challenges, and end-of-life concerns.
• Maintain accurate records of configuration-related information, contracts, licenses, and warranties to support effective management.
• Coordinate changes to configuration items, ensuring alignment with configuration management objectives and conducting impact assessments.
• Generate reports and analyze data related to configuration management to support decision-making regarding asset utilization, costs, and efficiency.
• Plan and oversee the proper disposal or decommissioning of retired configuration items in an environmentally responsible manner.