Senior ServiceNow Developer

DCG is a recruitment company focused on providing experienced professionals and continuous support to meet business needs. They undertake numerous recruitment projects for their partners and are currently growing.

• Senior-level profile, preferably around 8 years of experience, but profiles with fewer years considered if technical requirements are met
• Strong, hands-on experience with ServiceNow
• Very strong practical experience in CMDB, HAM Pro, Discovery and Agent Client Collector
• Proven ability to troubleshoot ServiceNow issues, especially Discovery-related errors
• Strong scripting skills supporting CMDB / HAM / Discovery use cases
• Very good knowledge of JavaScript, especially in ServiceNow scripting
• Experience developing and maintaining Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions and GlideRecord queries
• Ability to build workflows and automation using Flow Designer, Scripted REST APIs and IntegrationHub
• Strong debugging, troubleshooting and optimisation skills
• Deep understanding of ServiceNow best practices

Nice to have:

• Experience with SAM Pro
• End-to-end implementation experience with SAM Pro is an advantage
• Hands-on experience in end-to-end implementations of HAM Pro and/or SAM Pro
• ServiceNow CIS certification, preferably CIS – Discovery or Certified Application Developer (CAD)

• Configuration, remediation and development of ServiceNow solutions with primary focus on CMDB, HAM and Discovery
• Identification and remediation of Discovery errors and related data quality issues
• Advanced troubleshooting within ServiceNow, especially in CMDB / HAM / Discovery
• Development and optimisation of scripts supporting CMDB, HAM and Discovery areas
• Independent delivery of technical tasks in line with ServiceNow best practices
• Close cooperation with business stakeholders and subject matter experts
• Documentation of implemented solutions and progress reporting