Senior UX/UI Designer - App Ops

VML, part of WPP, is a leading creative company combining brand experience, customer experience, and commerce to create connected brands. It serves blue chip clients including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. VML is recognized by Forrester Wave™ Reports as a leader in Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services, and Marketing Measurement & Optimization. VML Health is one of the world's largest and most awarded health agencies. The global network includes 26,000 people across 55+ markets with principal offices worldwide.

• Proven track record as a Senior UX/UI Designer with specialized, hands-on focus on mobile application design (iOS and Android).
• Experience designing for the automotive sector or other highly regulated/complex industries with strong digital product presence is highly desirable.
• Exceptional portfolio demonstrating end-to-end UX/UI design for mobile apps, from research and wireframing to polished UI and implemented solutions.
• Deep understanding and practical application of mobile-first design principles, platform-specific guidelines (Apple Human Interface Guidelines, Google Material Design), and responsive design.
• High proficiency in modern design tools, especially Figma, with ability to create scalable design files, interactive mobile prototypes, and high-fidelity UI.
• Strong experience conducting and participating in mobile-specific user research including usability testing, A/B testing, and synthesizing results into design solutions.
• Familiarity with mobile app development processes, limitations, and platform capabilities to ensure designs are technically feasible and optimized.
• Excellent communication and collaboration skills to present and articulate design decisions clearly to developers, product managers, and stakeholders.
• Proactive, problem-solving mindset capable of working autonomously in a fast-paced, cross-functional App Operations team.
• Experience working with and contributing to comprehensive design systems ensuring consistency and scalability of mobile components.
• Solid understanding of mobile accessibility standards and performance considerations for inclusive and efficient app experiences.

Mobile-First Design & Execution:

• Lead end-to-end UX and UI design for features and functionalities within the client's mobile applications (iOS and Android).
• Develop detailed user flows, interaction models, information architecture, wireframes, and interactive prototypes tailored for mobile platforms.
• Create pixel-perfect, high-fidelity UI designs incorporating brand guidelines, design system, and mobile usability best practices.
• Focus on micro-interactions, gestural controls, haptic feedback, notification systems, and responsive layouts for various mobile devices.
• Ensure designs are technically feasible and collaborate closely with developers during implementation, providing detailed specifications and reviewing UI fidelity.

User Research & Testing (Mobile Context):

• Conduct and participate in user research sessions such as usability testing on mobile devices, remote ethnography, and A/B testing within apps.
• Analyze app analytics, user feedback, and market trends to identify pain points and opportunities for mobile app experience improvements.
• Translate research findings into actionable design recommendations and iterate designs based on user feedback and performance data.

Collaboration & Advocacy:

• Work closely with UX Lead, App Operations team, product managers, developers, and other designers to ensure cohesive product strategy and design execution.
• Advocate for adoption of mobile-first design best practices, accessibility standards, and consistent design patterns within the App Operations team.
• Present design concepts, rationale, and user insights clearly and persuasively to stakeholders to foster shared understanding and buy-in.

This is a full-time position located in Poland. The selection process and application must be conducted in English. Candidates must be available until 18:00 Poland time to collaborate with the UK project team. VML Enterprise Solutions complies with Polish regulations and encourages reporting of any irregularities or misconduct as per their whistle-blower policy.