Helpdesk specialist L1-L2 (m/k) - Warszawa (Mazowieckie), Polska

• Experience with iOS, Windows, and MacOS operating systems
• Proficiency in troubleshooting technical issues
• Knowledge of ticketing systems
• Understanding of networking concepts

Nice to have:

• Experience with hardware support
• Knowledge of Mobile Device Management (MDM)

• Provide L1 and L2 support for end users
• Troubleshoot issues related to iOS, Windows, and MacOS
• Use ticketing systems to manage and resolve support requests
• Handle networking-related problems