Application Manager (Procurement Area) – Supplier Relationship & Risk Management (K/M)

Lufthansa Group Business Services Sp. z o.o. supports the aviation business by handling accounting, employee services, procurement processes, and IT applications to contribute to a great travel experience for Lufthansa Group customers.

• Degree in Business Administration, Supply Chain, Procurement, or similar
• Several years of experience in Procurement, Supplier Management, or Procurement Systems
• Experience with Ivalua or similar procurement platforms (SAP Ariba, Coupa, Jaggaer, etc.)
• Good understanding of supplier onboarding, supplier risk, compliance, and performance processes
• Experience working with supplier data and ERP integrations (SAP ECC / S4HANA)
• Ability to connect business needs with digital/system solutions
• Strong communication and stakeholder management skills
• Structured, analytical, and process-oriented mindset
• Fluent English

Optional:

• Experience with Agile / Scrum / Kanban is a plus
• German is a plus

• Manage and improve supplier processes in Ivalua SRM
• Work closely with Procurement, Compliance, Risk, Legal, IT, and Data teams
• Ensure supplier data is accurate, compliant, and aligned across systems
• Translate business and regulatory requirements into system solutions and process improvements
• Ensure configuration and maintenance of workflows, questionnaires, scoring models, and user documentation
• Partner with Digital Procurement Operations to ensure stable operations, 3rd-level support (Manage testing, UAT) and monitor/report KPIs while representing SRM in cross-functional forums
• Coordinate enhancements, change requests, and priorities in an agile setup
• Support supplier onboarding, qualification, risk assessment, and performance tracking processes
• Improve workflows, questionnaires, scoring models, and user experience
• Ensure smooth integration with other modules (e.g. sourcing, contracting) in Ivalua and between IT systems (e.g. ERP-systems)
• Monitor KPIs and support continuous process optimization
• Act as a key contact person for supplier and risk management processes and system-related topics
• Perform all other duties assigned or delegated by supervisors

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