DevOps & Cloud Operations Analyst (GCP)

Jacobs is developing a Digital & Data Hub in Krakow, working on projects across industries including Consumer and Manufacturing, Defence and Security, Energy and Utilities, Financial Services, Government and Public Services, Health and Life Sciences, and Transport.

• 3+ years of experience in DevOps, SRE, Cloud Operations, or similar roles
• Hands-on experience with Google Cloud Platform (BigQuery, Compute Engine, IAM, Cloud Storage, billing)
• Strong SQL skills, particularly with BigQuery
• Proficiency in Bash and Python for automation and data processing
• Experience with monitoring and alerting tools (Zabbix, Opsgenie, PagerDuty, Jira Service Management)
• Experience with CI/CD pipelines (Jenkins) and configuration management (Ansible)
• Proficiency with Git/GitHub
• Experience building dashboards (Looker Studio, Power BI, Tableau, or similar)
• Comfortable working in Linux environments (SSH, cron, log analysis)
• Strong prioritization, communication, and collaboration skills in distributed teams
• Ability to produce clear technical documentation (runbooks, procedures, reports)
• Willingness to participate in an on-call rotation including after-hours support for P1/P2 production incidents and occasional availability aligned with US time zones

Nice to have:

• Google Cloud certifications (Associate or Professional level)
• Experience with Jira Service Management, Confluence, or Atlassian ecosystem
• Familiarity with Terraform or Infrastructure as Code practices
• Experience with PostgreSQL administration
• Exposure to Kubernetes and containerized workloads
• Understanding of networking fundamentals (VPNs, firewall rules, peering)
• Background in data analytics, geospatial, or transportation-related domains

• Monitor, analyze, and optimize GCP cloud costs, including BigQuery usage and resource governance
• Develop and maintain dashboards (Looker Studio) and data pipelines in BigQuery for cost and operational reporting
• Support production operations, including alert triage, incident response, and participation in on-call rotation
• Maintain and enhance monitoring and alerting systems (Zabbix, Opsgenie/Jira Service Management, log alerting)
• Automate infrastructure and operational processes using Python, Bash, Jenkins, and Ansible
• Manage operational tasks such as IAM access, infrastructure configuration, and environment setup
• Support tooling migrations (e.g., Opsgenie to Jira Service Management)
• Create and maintain technical documentation (runbooks, playbooks, procedures)
• Collaborate with vendors and optimize SaaS tool usage and licensing costs
• Work closely with cross-functional teams, sharing knowledge, providing updates, and identifying risks

As a Disability Confident employer, Jacobs will interview all disabled applicants who meet the criteria for a vacancy. Support and reasonable adjustments are available during the recruitment process. Willingness to participate in on-call rotation including after-hours support and occasional late evening availability aligned with US time zones is required.