UX/UI Delivery Manager (AI)

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. With nearly 60 years of heritage, it has over 420,000 team members in more than 50 countries. The Group reported 2025 global revenues of €22.5 billion.

• Degree in Design, HCI, Computer Science, Product Design, or a related field
• Experience coordinating UI/UX delivery in digital or product-driven environments
• Strong understanding of user-centered design, design systems, and design-to-development handover
• Good knowledge of AI product UX, conversational design, and decision-flow thinking
• Ability to structure user journeys, prompt flows, and multi-step interaction patterns
• Hands-on experience with Figma (components, libraries, prototyping, documentation)
• Proven capability to collaborate across Product, Engineering, AI/ML, and business teams while managing multiple streams
• Awareness of accessibility, transparency, and user trust, ideally supported by experience with AI assistants, UX writing, or user testing

• Coordinate and plan UI/UX delivery for new features, agents, workflows, and platform enhancements
• Structure UX across conversational flows, agent journeys, prompt interactions, and non-conversational interfaces
• Ensure quality and consistency of user journeys, wireframes, prototypes, decision trees, and handover documentation
• Define and maintain conversation architecture, including intents, responses, and follow-up paths
• Design and coordinate decision flows (fallbacks, escalation paths, clarification, confidence handling, user control)
• Translate feature requests into clear UX requirements and actionable design workstreams
• Drive collaboration between UX, Product, and Engineering to ensure implementation-ready solutions
• Use user feedback, testing insights, and usage data to continuously improve the experience