IT Helpdesk Support (short-term project)

Cheil Poland is part of Cheil Worldwide, a marketing company under the Samsung Group headquartered in Seoul, South Korea, that offers advertising, digital marketing, public relations, shopper marketing, and more. The company works closely with Samsung (Poland, Europe and worldwide) and has been the global digital production center for Samsung.com since 2018. Cheil Poland is expanding its team rapidly and develops advanced solutions for retail, blending traditional in-person retail with digitally-focused solutions, and ATL & BTL as well.

• Ability to follow instructions and established procedures
• Communicative level of English
• Accuracy and responsibility in task execution
• Availability to work Monday–Friday, 8:00–16:00, plus occasional late shifts 12:00–20:00
• Willingness to work occasional weekends

• Providing first-line technical support for Windows and macOS systems
• Supporting network connectivity tasks, such as retrieving MAC addresses and enabling/disabling wireless network cards
• Replacing cables and connecting adapters when necessary