Senior Asset & Lifecycle Lead (12 months)

Falck Digital Technology Poland Sp. z o.o. is hiring for a Senior IT Asset Consultant role focused on end-to-end lifecycle management of IT assets across software and hardware domains, ensuring governance, compliance, and optimization of IT asset operations in an enterprise-scale, multicultural environment.

• Extensive experience in both Software Asset Management (SAM) and Hardware Asset Management (HAM).
• Strong background in IT procurement processes and vendor management.
• Experience working with enterprise-scale organizations and multicultural environments.
• Hands-on experience with CMDB processes and data governance.
• Familiarity with agile methodologies, particularly Scrum.
• Strong communication and stakeholder-management skills.
• Deep understanding of major software vendors’ licensing terms and policies.
• Proficiency with ITAM and ITSM tools (ServiceNow SAM Pro required).
• Advanced skills in PowerBI and MS Excel for reporting and analytics.
• Ability to translate complex asset data into actionable insights.
• ITIL Foundation or higher.

Nice to have:

• Certifications in ITAM/SAM/HAM (e.g., CSAM, CHAMP, CITAM).

Software Asset Management (SAM):

• Oversee the full lifecycle of software assets, including requirements gathering, procurement, deployment, renewals, and retirement.
• Maintain software asset records in ServiceNow SAM Pro.
• Ensure license compliance with major vendors (e.g., Microsoft, Adobe, Oracle, SAP, IBM).
• Provide expert consultancy on software licensing models, terms, and optimization opportunities.
• Review and approve software installation requests and non-standard software demands.
• Lead software spend analysis and identify cost-reduction opportunities.

Hardware Asset Management (HAM):

• Manage the lifecycle of hardware devices from procurement through replacement and disposal.
• Maintain accurate hardware asset data in ServiceNow SAM Pro.
• Oversee daily operational procurement of IT hardware and related services.
• Ensure alignment with external hardware vendors (e.g., Dell, Markit, Jabra, SIMS).
• Provide consultancy on hardware standards, device strategy, and vendor offerings.
• Support hardware-related renewals and compliance activities.

Vendor & Procurement Management:

• Maintain strong relationships with key software and hardware vendors.
• Coordinate procurement processes to ensure timely, cost-effective delivery of IT assets.
• Evaluate vendor offerings and market trends to support strategic decision-making.
• Collaborate with procurement and finance teams on budgeting, forecasting, and contract management.

Governance, Compliance & Optimization:

• Ensure data accuracy, compliance, and audit readiness across all IT asset domains.
• Identify and drive service optimization initiatives across SAM and HAM.
• Develop and refine ITAM processes, standards, and documentation.
• Support cross-functional projects by providing ITAM expertise and consultancy.
• Act as escalation point for complex asset-related issues.