Customer Service Advisor with French

Capgemini is an AI-powered global business and technology transformation partner with nearly 60 years of heritage, employing over 420,000 team members in more than 50 countries. The company delivers end-to-end services and solutions across strategy, technology, design, engineering, and business operations, reporting 2025 global revenues of €22.5 billion.

• Very good knowledge of French and English
• Willingness to take first steps in IT
• Can-do-it and problem-solving attitude
• Ability to talk to anyone and cooperate with a team
• Basic IT skills (Microsoft products e.g. Excel, internet, hardware devices) or a technically oriented mind

• Providing IT support for users experiencing everyday technical issues in their Digital Workplace
• Resolving common enquiries and escalating more complex cases to specialist teams
• Ensuring high-quality service by analyzing issues and delivering effective solutions

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices by evaluating individuals based on qualifications and performance, not personal characteristics.