Siebel IT Operations Specialist

In Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting edge technologies that shape the world of the future.

• Experience working with Siebel CRM (Operations / Administration / Support)
• Solid knowledge of SQL and database environments (Oracle preferred)
• Experience in log analysis and working with monitoring tools
• Understanding of ITIL processes (Incident, Problem, Change Management)
• Strong communication and teamwork skills
• 2 lata doświadczenia na podobnym stanowisku
• Znajomości:
  • ITIL
  • Siebel

Nice to have:

• SQL

Languages:

• Angielski

• Monitor and maintain Siebel CRM environments
• Analyze incidents, diagnose root causes, and deliver effective solutions
• Support Change Management processes and deployment activities
• Provide assistance to business users and project teams
• Work with SQL, system logs, and monitoring tools
• Contribute to system integrations (SOA / ESB)
• Prepare and maintain operational and technical documentation