Senior Workplace & M365 Engineer

Cyclad works with top international IT companies to deliver cutting edge technologies shaping the future. The role is within a global enterprise environment managing modern workplace infrastructure.

• Strong hands-on experience with Microsoft 365, Microsoft Intune, and Microsoft Azure Active Directory.
• Excellent knowledge of Windows 10/11 and endpoint management.
• Strong scripting skills in PowerShell and an automation-first mindset.
• Solid understanding of networking fundamentals and security principles.
• Experience with enterprise hardware vendors such as Dell Technologies, Lenovo, HP Inc., Logitech, and Poly.
• Strong technical documentation and communication skills.
• Experience with Microsoft Teams and Microsoft Teams Rooms (preferred).
• Strong communication, teamwork, and customer service skills.
• ITIL and Agile/Scrum experience are considered a plus.
• Fluent English.
• Minimum 2 years of experience in a similar role.
• Knowledge of Office 365, Intune, Azure Active Directory.
• English language proficiency.

• Design and implement modern workplace infrastructure solutions.
• Provide advanced 3rd-line support including troubleshooting, incident and change management.
• Perform system maintenance, OS updates, security patching, and tooling upgrades.
• Automate and industrialize operational processes.
• Manage and maintain device configurations using Microsoft Intune and Microsoft Azure Active Directory.
• Administer and support Windows 10/11 endpoints.
• Support setup, deployment, optimization, and lifecycle management of Microsoft Teams Rooms globally.
• Create and maintain high-quality technical documentation.
• Provide knowledge transfer and guidance to offshore Level 1/2 support teams.
• Ensure compliance with security standards and audit requirements.